FREE UK SHIPPING | LIFETIME WARRANTY

Terms of Service

OVERVIEW

This website is operated by Dr Pen UK Official Store, run by eShopping Group Ltd. Throughout the site, the terms “we”, “us” and “our” refer toDr Pen UK Official. Dr Pen UK Official offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

You agree to be governed by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions and policies mentioned here and/or accessible by hyperlink, by using our website and/or making a purchase from us. All users of the website are subject to these terms of service, including but not limited to browser users, vendors, buyers, merchants, and/or content creators.

Before using our website, please carefully read our Terms of Service. You accept these Terms of Service by visiting or using any portion of the website. You are not permitted to use this website or any of its services if you do not accept all of its terms and conditions. Acceptance is specifically restricted to these Terms of Service if they are regarded as an offer.

The Terms of Service will also apply to any new tools or features that are introduced to the existing store. The most recent version of the Terms of Service is always available on this page. We reserve the right to post updates and/or modifications to our website in order to update, modify, or replace any portion of these Terms of Service. It is your duty to periodically review this page for updates. Acceptance of any modifications is indicated by your continued use of the website or access to it after they are posted.

Shopify Inc. hosts our store. They give us the online platform for e-commerce so we may sell you our goods and services.

SECTION 1 - ONLINE STORE TERMS

You attest that you are at least the legal majority in your state or province of residence by accepting these Terms of Service, or that you are the legal majority in your state or province of residence and have granted us permission to let any of your minor dependents use this website.

You must not violate any laws in your jurisdiction (including but not limited to copyright laws) or use our products for any unlawful or unauthorized purposes.

You are not allowed to spread any viruses, worms, or destructive codes.

Your services will be terminated immediately in the event that any of the Terms are broken.

SECTION 2 - GENERAL CONDITIONS

We maintain the right to deny service to anybody at any time for any reason.

You are aware that your content (except credit card information) might be sent over several networks without encryption and that it might be modified to meet the technical specifications of the devices or networks you are connecting to. Every time credit card information is transferred across networks, it is encrypted.

Without our prior written consent, you undertake not to replicate, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website that provides the service.

The headers used in this contract are merely for convenience and have no bearing on these terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

If the information on this website is not correct, comprehensive, or up to date, we are not liable. Without consulting primary, more accurate, more comprehensive, or more current sources of information, the information on this website should not be relied upon or utilized as the only basis for decision-making. You assume all risk if you rely on the information on this website.

There may be some historical material on this website. Information from the past is usually not up to date and is simply offered for your reference. Although we have no duty to update any information on our site, we retain the right to change its contents at any moment. You acknowledge that it is your duty to keep an eye on any modifications made to our website. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Our product prices are subject to change at any time. We have the right to change or stop the Service (or any of its components or content) at any time and without prior notice. If the Service is altered, its pricing changes, is suspended, or is discontinued, we will not be held accountable to you or any other third party.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some goods or services might only be accessible online via the website. These goods and services could be in limited supply and can only be returned or exchanged in accordance with our return policy. We have done everything we can to ensure that the colors and pictures of our products that are displayed in the store are as accurate as possible. We cannot guarantee that any color will be accurately shown on your computer monitor.

We retain the right, but are under no duty, to restrict the sale of our goods or services to any individual, group of people, or legal jurisdiction. Depending on the circumstances, we may use this right. We maintain the right to restrict the amount of any goods or services we provide. We have the right to alter any product descriptions or prices at any moment and without prior notice. Any product may be discontinued at any time by us. Where prohibited, any offer for a good or service made on this website is null and void.

We make no guarantees that any flaws in the service will be fixed or that the quality of any goods, services, information, or other materials you buy or get will live up to your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

Any order you place with us may be refused by us at any time. We reserve the right to restrict or cancel the number of items that can be purchased per person, per household, or per order. Orders made using the same credit card, the same customer account, or the same billing and/or delivery address may be subject to these limitations. Should we alter or cancel a purchase, we could try to get in touch via the email address and/or billing address/phone number you supplied when placing the order. We maintain the right, in our sole discretion, to restrict or forbid orders that seem to have been placed by distributors, resellers, or dealers. 

For every purchase you make at our store, you promise to give us up-to-date, accurate, and comprehensive account and purchase information. In order for us to finish your transactions and get in touch with you when necessary, you promise to update your account and other details as soon as possible, including your email address, credit card numbers, and expiration dates.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We might give you access to third-party tools that we don't keep an eye on, control, or have any influence over. 
You understand and consent to the fact that we offer these tools "as is" and "as available," devoid of any kind of guarantee, representation, or condition, as well as endorsement. Regarding the use of optional third-party tools, we will not be held liable in any way.

We might give you access to third-party tools that we don't keep an eye on, control, or have any influence over. You understand and consent to the fact that we offer these tools "as is" and "as available," devoid of any kind of guarantee, representation, or condition, as well as endorsement. Regarding the use of optional third-party tools, we will not be held liable in any way.

Any use of the site's optional tools is completely at your own risk and discretion, and you should make sure that you understand and agree to the conditions under which the relevant third-party provider or providers supply the tools.

Additionally, we might eventually add additional features and/or services to the website (such as the introduction of fresh tools and resources). These Terms of Service will also apply to such new features and/or services.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Any loss or damages resulting from the purchase or use of resources, content, goods, services, or other transactions made in conjunction with any third-party websites are not our responsibility. Before completing any transactions, please make sure you understand the third-party's policies and procedures by carefully reading them over. You should contact the third party with any complaints, claims, issues, or inquiries about their products.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. This is especially true if you send us specific submissions (like contest entries) at our request or if you send us creative ideas, suggestions, proposals, plans, or other materials—whether online, via email, or by postal mail—without our request (collectively, "comments"). We are and will not be required to: (1) keep any comments private; (2) compensate for any remarks; or (3) reply to any comments.

Content that we deem, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or these Terms of Service, may be monitored, edited, or removed, but we are under no duty to do so.

You pledge that your remarks won't infringe upon any third party's rights, including copyright, trademark, privacy, personality, or any other proprietary or personal rights. You also promise that your comments won't contain any offensive, abusive, or obscene content, or that they won't contain any malware or computer viruses that could interfere with the Service's or any connected website's functionality.

We take no responsibility and assume no liability for any comments posted by you or any third party. You are solely responsible for any comments you make and their accuracy. You are not permitted to use a false email address, pose as someone else, or otherwise mislead us or third parties as to the origin of any comments.

SECTION 10 - PERSONAL INFORMATION

Our Privacy Policy governs the personal information you submit through the store. to see our privacy statement.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Information on product descriptions, prices, promotions, offers, product shipping costs, delivery times, and availability may occasionally contain typographical mistakes, inaccuracies, or omissions on our website or in the Service. If any information in the Service or on any connected website is incorrect at any time without prior notice, we have the right to remedy any mistakes, inaccuracies, or omissions, as well as to update or modify information or cancel orders (even after you have completed your order).

Except as required by law, we make no commitment to update, modify, or clarify any information in the Service or on any associated website, including but not limited to pricing information. It should be assumed that the absence of a defined update or refresh date applied to the Service or any associated website means that all of the information has been updated or changed.

SECTION 12 - PROHIBITED USES

You are not allowed to use the website or its contents, in addition to the other restrictions outlined in the Terms of Service: (a) for any illegal purpose; (b) to encourage others to commit or take part in illegal acts; (c) to violate any international, federal, provincial, or state laws, rules, or ordinances; (d) to violate our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit inaccurate or misleading information;(g) to transmit or upload viruses or any other malicious code that will or may be used in any way to affect the operation or functionality of the Service or of any related website, other websites, or the Internet; (h) to gather or track another person's personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service or any related website, other websites, or the Internet. If you violate any of the prohibited uses, we retain the right to stop you from using the Service or any associated websites.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The uninterrupted, timely, secure, and error-free operation of our service is not guaranteed, represented, or warranted by us. The accuracy and dependability of the results that could be derived by using the service are not guaranteed by us.

You acknowledge that we may occasionally terminate the service at any moment without providing you with prior notice or remove it for indeterminate lengths of time. You explicitly acknowledge that using the service—or not using it—is entirely at your own risk. The service and all goods and services that you receive through it are given to you "as is" and "as available" for your use, unless we specifically state otherwise. This includes all implied warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, as well as any representations, warranties, or conditions of any kind.

Any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, will never be covered by Dr. Pen US, our directors, officers, employees, affiliates, contractors, interns, suppliers, service providers, or licensors. or, even if they were warned of the potential, any loss or damage of any kind brought on by using the service or any content (or product) uploaded, sent, or otherwise made available via the service. In certain states or countries, our responsibility will be restricted to the greatest extent allowed by law because they do not enable the exclusion or limitation of liability for consequential or incidental damages.

SECTION 14 - INDEMNIFICATION

In the event that you violate these Terms of Service or the documents they incorporate by reference, or if you violate any law or third party's rights, you agree to indemnify, defend, and hold harmless Dr. Pen US and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party.

SECTION 15 - SEVERABILITY

If a provision of these Terms of Service is found to be illegal, void, or unenforceable, it will still be enforceable to the fullest extent allowed by applicable law, and the unenforceable part will be considered to be removed from these Terms of Service. The validity and enforceability of the remaining provisions will not be impacted by this ruling.

SECTION 16 - TERMINATION

For all purposes, the parties' debts and liabilities accrued before the termination date will remain in effect after this agreement expires. Until either you or we terminate them, these terms of service are in effect. When you stop using our site or notify us that you no longer want to utilize our services, you may end these Terms of Service at any moment.

We may also terminate this agreement at any time without notice and you will be responsible for all amounts owed up until and including the termination date. In addition, we may deny you access to our Services (or any part of them) if, in our sole discretion, you fail to comply with any of the terms or provisions of these Terms of Service, or we suspect that you have failed to do so.

SECTION 17 - ENTIRE AGREEMENT

Any right or term of these Terms of Service that we are unable to implement or enforce does not amount to a waiver of that right or provision. Any previous or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service), are superseded by these Terms of Service and any policies or operating rules that we post on this website or in relation to the Service. These Terms of Service and these policies and rules constitute the entire agreement and understanding between you and us and govern your use of the Service.The writing party shall not be held liable for any ambiguities in the interpretation of these Terms of Service.

SECTION 18 - GOVERNING LAW

The laws of Australia will govern and be interpreted in accordance with these Terms of Service and any other agreements whereby we supply you with services.

SECTION 19 - CHANGES TO TERMS OF SERVICE

The most recent version of the Terms of Service is always available on this page. By publishing updates and modifications on our website, we retain the right, at our sole discretion, to amend, replace, or update any portion of these Terms of Service. It is your duty to periodically check our website for updates. Acceptance of any modifications to these Terms of Service is shown by your continued use of or access to our website or the Service after they are posted.

SECTION 20 - CONTACT INFORMATION

If you have any questions concerning the Terms of Service, please contact us at dreamxijie@gmail.com